Umbra Institute Refund Policy

FALL & SPRING SEMESTERS

	Amount Charged to Student
Cancellation within 30 days of the start of the program	Unrecoverable housing costs + $950 cancellation fee
Departure within the 1st week of the program	Housing fee + 25% of the program cost
Departure during the 2nd week of the program	Housing fee + 50% of the program cost
Departure during the 3rd week of the program	Housing fee + 75% of the program cost
Departure during the 4th week of the program or later	No refund

SUMMER SESSION

	Amount Charged to Student
Cancellation within 30 days of the start of the program	Unrecoverable housing costs + $950 cancellation fee
Cancellation after the program start date	no refund available

Housing fees are paid in full and in advance to local agencies and are non-refundable under any circumstances
Special circumstances can be considered upon request of the student’s home institution.

Refund Policy Updates Related to the Coronavirus

LATE-DATE CANCELLATION POLICY FOR MAXIMUM FLEXIBILITY

Because the semester start-date has been postponed (see Academic Calendar Changes) and due to the rapidly-changing developments regarding the pandemic, the Institute has updated its cancellation policies for maximum flexibility allowing more time for a final commitment. The new application and withdrawal dates are as follows:

FALL SEMESTER
August 1 is the final deadline for Fall 2020 applications.
August 17 is the final deadline to withdraw from the Fall 2020 semester and receive a full refund

SPRING SEMESTER
December 15 is the final deadline for Spring 2020 applications.
December 20 is the final deadline to withdraw from the Spring 2021 semester and receive a full refund.

Prior to arrival, should the program be cancelled, all students will receive a full refund, regardless of the cancellation date.

REVISED REFUND POLICY

In response to the pandemic, we have revised our refund policies in the event of cancellation or suspension on-site class sessions. While in Italy, should students be asked to leave the program due to a growing outbreak and/or travel advisories, our Institute is prepared to provide a refund for any unused time in student housing. If students paid for co- or extra-curricular activities that can no longer be completed due to the suspension of on-site programming, a refund for those activities will also be issued. Students will be able to complete the academic program remotely and receive full academic credit, therefore no tuition refund will be provided.

CANCELLATION OF SEMESTER PRIOR TO ARRIVAL
If the Institute cancels the fall or spring semester prior to students’ arrival in Italy, a full refund will be given.

SUSPENSION OF IN-CLASSROOM TEACHING ONLY
If the Institute finds it necessary to cancel live in-class lessons temporarily, yet circumstances allow students to remain in their apartments, the Institute will refund all unused course activities, studio, and field trip fees. Students will complete the academic program remotely while in Italy and receive full academic credit for all courses.

SUSPENSION OF IN-CLASSROOM TEACHING AND REPATRIATION
If circumstances require that all live in-class sessions are suspended and the necessity to require all students to vacate student housing and return home, the Institute will refund any unused housing fees (prorated) as well as all unused course activities, studio, and field trip fees. Students will complete the academic program remotely and receive full academic credit for all courses.

*refunds are only relevant to fees charged by the Umbra Institute. Students are encouraged to consulate their university’s study abroad office regarding their refund policies for the coming semesters. For students who leave the program voluntarily standard refund policies will apply.